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FOREWORD
The need for this book is reflected in the changing circumstances of many voluntary organisations. The ever-increasing need to obtain funding, to negotiate contracts and to convince people that their organisation is worth investing in requires new skills and new processes. Simply borrowing techniques from other sectors will not work well enough for you.
The planning process involves many different issues. Balancing competing needs and coping with many different expectations are very much at the heart of managing organisations which do not have a profit motive. This book does not offer an off the shelf blueprint for drawing up a strategic or business plan. Instead it provides you with the tools, frameworks and techniques that you can easily apply to your organisation to develop and draw up your own plan.
Much of the book is based on practical experience of different agencies that I have worked with as a consultant and trainer I am grateful to many friends and clients who allowed me time to talk over their experience. I would also like to thank the Directory of Social Change for stimulating this project and particularly thank Jan Mellor for her advice and support throughout.
Alan Lawrie is an independent consultant and trainer who works with public sector and voluntary agencies on management, organisational and strategic development.