Bővebb ismertető
An important task for Employers' Organizations - EO's - is toshare useful information with their members. Information is a "rawmaterial" that can provide competitive advantages for the EO thatcan process it efficiently to meet the needs of its members.Until twenty years ago this was mainly done through post and telex.Then came the "facsimile transmission". And now, with the develop-ment of electronic communication technology everybody has a person-al electronic mailbox - and e-mail, internet and the web cannot be ig-nored by any EO. Actually, the use of ITtechnology can strengthen anEO's links with its members, allowing it to personalize the informa-tion provided to meet specific needs and demands, and thus providebetter, faster service which can generate trust and confidence.The new technologies require new investments however, and fornon-specialists it's not always evident how to go about this, whatkind and how much investments are needed. New personnel has alsoto be recruted to handle new equipment and services, and above all -the internal organization has to be reshaped, and all staff trained.We are grateful to the Bulgarian Industrial Association, and spe-cially to its president, Mr Bojidar Danev who accepted to share theirexperience from setting up and operating theBIA-NET, their electronic network for rendering services to themembers.We hope that the information and examples provided in this guide,with useful advice and hints for managers who are charged to set upand handle such networks, will be appreciated by and prove usefulto manv EO's.We are also eager to receive reactions and comments, preferably toour own e-mail address which is
[email protected] or via our Web-site:http://www.ilo.org/employers - and it will be a pleasure for us to of-fer to put a "link" to your web-sites our web-page.I wish you a useful reading.Geneve, 28 February 2001Jean-François RetournardDirectorBureau for Employers' ActivitiesInternational Labour Office